Friendly, knowledgeable staff.
We have never purchased any vehicles there but we have taken a neighbor there to purchase her first car and the experience was very good! But the experience was even better when we went with our oldest daughter to just look at a car that was seen online. When she pulled into the parking lot however, her car had a major problem occur and the car was not going to be driven out of there. There were varying circumstances at play in purchasing another car that seemed like it might not happen but the salesman and staff were over the top helpful!!! She drove out of there a fairly short time later in a very nice Mazda 3 Hatchback and absolutely loves this car!!! We we're proud for her and proud of the service received. I wish we could remember the salesman's name. He had won a great deal of awards and it is quite obvious to us why. He cared about our daughter's needs and situation above his paycheck. He could've tried for more money on the sale but he didn't. Excellent service - go here for your next purchase!
Ask for Eric! His customer service before, during, and even after I left the lot, was impeccable! I drove 600 miles round-trip on his word and he followed through.
I live in Springfield Mo and had an awful experience with the dealership locally. I reached out to this dealership and had ironed out most of the details over the phone and email before driving to Bentonville. I believe they are honest and upfront. They don’t try to play a “numbers game”! I would recommend everyone to buy a car from this dealership. This dealership seems to be a lot cheaper in MSRP compAred to the dealership in Springfield MO.
Consistently good vehicle service, and consistently good customer service despite a high staff turnover rate, and fair pricing.I've been a regular customer here for about 10 years and they've never given me a reason look for service elsewhere.
They will go out of there way to help you
Always receive great service and am always treated with respect. These guys and gals work hard and I appreciate the wonderful work they do.
Best experience purchasing a car I’ve ever had, from start to finish. James was wonderful and very patient, I love the used car I purchased and the price. They continued to treat me well after I purchased the car with mailing forms multiple times per my mistake.
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