Had a recall on the air bag, got it fixed and also had a special key made as I only had 1 key.Everyone was so, so nice. Oh, also got a compliment car wash. How nice is that!Thank you all.
Bought my car here, even though I lived in Dallas. I made the drive to NWA because the dealerships in Dallas were so rude and sharky. Best decision I have ever made. I love my Mazda and my salesman was great. So kind and helpful! Go see Chris Wise, he will help ya out! He may even have your pup buying a car, like he did mine. I also get my car serviced here and the service department is always helpful and kind, they meet me at the door!
Amazing experience. Everyone is really polite and nice. Buying a car was super easy here. Christopher Wise is really experience and helpful sales-person here. He can give you best deals on trade-in also. Highly recommend.
My husband and I purchased a vehicle from this dealership around 7 months ago. When we were looking at it in the lot, we noticed that it was leaking oil. We pointed this out to the salesman that was assisting us. We test drove the vehicle, checked everything else out, and really liked it. We agreed to purchase the vehicle contingent on the fact that they fix the oil leak. The salesman stated that he would have the mechanics at their in house shop fix the leak and we could come back and pick it up later that afternoon. We called later to ensure the vehicle was ready and repaired to which he responded that everything was in good working order. 7 months later we still noticed a leaking issue. Unfortunately, we were unable to finance enough to cover the cost of a warranty. The manager was kind enough to reach out to us and offer to repair the vehicle for free! We took the vehicle in to one of their sister companies (Cadillac of Bentonville) with certified mechanics and they were wonderful. They treated us with respect and concern about our issue. They were kind enough to place us in a loaner vehicle while they sorted out the problem. We just got the vehicle back yesterday and, so far, it appears that everything is in good working order. I am very pleased that they went above and beyond to ensure we had a positive experience with our vehicle purchase.
I like this place and the staff. I'll only bring my car here. My only complaint is the time it takes for an oil change and tire rotation. My wife's car takes about 1/2 the time at the dealer across the street.
Excellent service, always welcome, snacks and drinks available, great dealership.
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